Our People
At CAPS, we understand that we are only as good as the people we employ. That's why we have rigorous recruitment practises, regular training to improve skills, and an excellent nationwide management and supervisory team.
In our recruitment process, we only accept the finest personnel, who fit our exacting Operative Profile, ensuring you get the best person for the job. What’s more, every CAPS employee undergoes full induction training covering our customer care ethos and our expectations in terms of personal performance and presentation.
Once the new recruits are part of the CAPS team, their development continues. All employees undertake regular training including health & safety, window cleaning methods and customer care. Management are no exception with a variety of executive courses available.
We pride ourselves on our management capability. Our managers and supervisors are committed to delivering an excellent service and responding to and resolving customer issues. Indeed, all of our staff undergo regular appraisals and assessments, so that standards are maintained.
CAPS Operative Profile
- Highly motivated with a can-do attitude
- Smart personal appearance
- Good communications skills
- Good organisational skills
- Proficiency in window cleaning
- Conversant with relevant health and safety issues
- Flexible and responsive
We are a cost-conscious company so I am delighted that this year alone, CAPS have saved us money. Not only that, but I have one point of contact for the whole contract via the CAPS help desk. 